Refund policy

After sale

We accept cancellation before the product is shipped or produced. If the order is cancelled, you will receive a full refund. If the product has already been shipped, we cannot cancel the order.

Return (if applicable)

We accept product returns. The customer has the right to request a return within 14 days of receipt.
To be eligible for return, your item must be unused and the conditions are the same as those received. It must also be the original packaging. To complete the return, we need a receipt or proof of purchase. Please do not return the purchased product to the manufacturer.
The customer only needs to pay the shipping fee at most once (including the return); when the product is returned, the product will not be recharged to the consumer.

Upon receipt of the refund (if applicable) and checking your return, we will send you an email notifying you that we have received the return. We will also notify you to approve or reject the refund. If you are approved, your refund will be processed and the credit card will automatically be applied to your credit card or original payment method within a certain number of days. Overdue or lost refund (if applicable) (if applicable) If you have not received a refund, please recheck your bank account first.

Then contact your credit card company, it may take some time for the refund to be formally issued. Next, please contact your bank. Refunds usually take some processing time. If you have completed all of these operations and have not received a refund, please contact us at

Please contact our customer service to get the return address.